Chat with us, powered by LiveChat
System Requirements:

Available USB-C™ port that supports DisplayPort™ Alt Mode and USB™ Power Delivery 2.0 or 3.0.
Please refer to the manufacturer of your computer for more information on your hardware specifications.

Special Notes:
  • • A 4K-capable display is required to achieve a 3840 x 2160 resolution
  • • If you are using high-powered USB devices, attach a USB-C power supply to the power delivery port to ensure maximum performance
  • • Power adapter not included. If applicable, please use your computer’s OEM power adapter
  • • We recommend at most one (1) bus-powered/portable external hard disk drive to be connected to the dock at a time

Warranty 2-Year Limited
Host Connector Main Body: USB-C™ Male
Magnetic Kits: USB-C™ Male
Video Output

Main Body:
HDMI™ Female

Magnetic Kits:
- HDMI™ Female
- mini DisplayPort™ Female
- VGA Female

Power Source Bus-powered or self-Powered
Network Interface Main Body: N/A
Magnetic Kits: RJ45 (Gigabit Ethernet)
Audio Supported Yes

Main Body:
1 - USB-C™ Power Delivery 3.0
1 - USB-C™ 3.1 Gen 1
2 - USB™ 3.1 Gen 1 Type-A
1 - 4K HDMI™

Magnetic Kits (stand-alone mini adapters):
1 - USB-C™ to 4K HDMI™
1 - USB-C™ to 4K mini DisplayPort™
1 - USB-C™ to VGA
1 - USB-C™ to Gigabit Ethernet™
1 - USB-C™ to SD™/microSD™ 3.0 memory card reader & writer


Maximum Display Resolution Main Body: 3840 x 2160
Magnetic Kits: 3840 x 2160
Maximum Display Refresh Rate Main Body: 30 Hz
Magnetic Kits: 60 Hz
Maximum Data Transfer Rate Main Body: 5 Gbps
Magnetic Kits: 5 Gbps
Displays Supported Main Body: 1
Magnetic Kits: 3 (when used with the main body and connected to a compatible MacBook®)
Compatible Networks Main Body: N/A
Magnetic Kits: 10 / 100 / 1000 Mbps
Audio Channel Main Body: 2.1 via HDMI™
Magnetic Kits: 2.1 via HDMI™/ mini DisplayPort™
Power Delivery Up to 100W via USB-C
Power Consumption ≤ 600 mA
Input Current Up to 5A
Input Voltage Up to 20V
Output Current Up to 4.75A
Output Voltage Up to 20V

Physical Specifications

Color Silver, White
Enclosure Type Main Body: Aluminum
Magnetic Kits: ABS Plastic
Cable Length N/A
Product Height Main Body: 0.51 in. (13 mm)
Magnetic Kits: 0.51 in. (13 mm)
Product Width Main Body: 1.34 in. (34 mm)
Magnetic Kits: 1.34 in. (34 mm)
Product Depth Main Body: 3.86 in. (98 mm)
Magnetic Kits: 0.83 in. (21 mm)
Product Weight Main Body: 1.69 oz (48g)
Magnetic Kits: 0.42 oz (12g)
Storage Temperature 14 to 149°F (-10 to 65°C)
Storage Humidity < 85% non-condensing
Operating Temperature 32 to 118°F (0 to 48°C)
Operating Humidity < 85% non-condensing

Package Contents

  • • 1 - JCD389 ULTRADRIVE Kit USB-C™ Multi-Display Modular Dock
  • • 1 - Hard Carrying Case
  • • 1 - Quick Installation Guide