Contact Us
| As the global impact of the coronavirus (COVID-19) continues to unfold, j5create has taken steps to protect the health, safety and well-being of our customers and employees. Our phone support have been temporarily closed effective March 26, 2020. As we support those impacted by COVID-19, we are experiencing longer than normal technical support wait times. For faster service, we encourage you to take advantage of our ticket system and contact form below. |
At j5create, we take our customer support seriously. Our experienced customer service representatives offer live chat and phone support, or if you prefer, you can send us an email with any questions you may have.
Phone Support Hours: (Temporarily Closed)
8:30 AM to 6:00 PM Eastern Standard Time
Monday through Friday, excluding holidays
Live Chat Support Hours:
10:00 AM to 6:30 PM Eastern Standard Time
Monday through Friday, excluding holidays
To contact us about technical support, you can submit a support ticket here, email service@j5create.com or give us a call at the following numbers.
☎ North America: 1-888-988-0488☎ Netherlands: +31 (10) 7986117
☎ United Kingdom: +44 (161) 3022230
☎ Spain: +34 (935) 222576
Due to quarantine requirements and in an effort to ensure your safety and the safety of our employees, we will not be processing exchanges at this time. This is a difficult time for everyone, and we thank you for your understanding and support. If you have any questions, please fill out the form below. Our U.S.-based support team is happy to help.
